Collavita™
114 reviews
$34.99$69,99(25% savings)
For resilient tendons and ache-free movement
Learn moreThe Collavita Promise
At Dear Martina, your satisfaction is our priority. If Collavita doesn't meet your expectations, our Customer Care Team is ready to guide you through our refund process — a reflection of our commitment to customer satisfaction and product excellence.
Why money-back guarantee?
One-Time Purchases
We stand behind the quality of Collavita with a 90-day money-back guarantee, starting from your delivery date. It covers your first order — whether you chose a one-time purchase or a subscription. The safety seal must be unbroken for a return.
Subscribe & Save Program
With Subscribe & Save you get the lowest price per bottle, free shipping on every delivery, and a free copy of our exercise guide. You can pause or cancel any time — one email is enough.
Why money-back guarantee?
To ensure you have the best experience with Collavita, we encourage you to try it first before committing to a subscription. We are committed to providing clear information about our subscription terms so you can make an informed decision — no hidden conditions, no small print you only discover after ordering.
How to obtain a refund
No portal to log into, no hoops to jump through. Whatever your case is, one email to our Customer Care Team gets it moving.
Cancellation
Changed your mind? Contact us and we'll cancel your order. If it hasn't shipped yet, nothing further is needed. If it's already on its way, we'll walk you through the return.
Contact our Customer Care TeamRefund
If we were not able to meet your expectations with the quality of Collavita, contact us within 90 days of delivery to confirm eligibility for our money-back guarantee. The safety seal must be unbroken.
Contact our Customer Care TeamDefects
Arrived damaged, faulty or incorrect? Send us a photo and we'll determine eligibility for a refund or a replacement — return shipping is on us in that case.
Contact our Customer Care TeamGood to know before you ask
Please be aware that refunds may take some time to appear on your bank statement. If your refund has been processed but is not reflected on your account statement after 10 business days, contact your bank to find out more.
If you need further assistance with your order or refund, please reach out to us first — banks often take over 75 days to process dispute cases, while we usually reply within 24–48 hours.
No. There is no portal to log into and no form to fill in. Email us at info@dearmartina.com or use the contact form and we'll handle the rest.
No — subscriptions already give you the maximum saving, including free shipping, so they are not eligible for the money-back guarantee.
You can stop a shipment at any time though: email us at least 48 hours before your renewal date and nothing goes out.